Terms and Conditions

Ordering
For your protection we prefer to accept written orders by via Fax or Email (see attached form). However should you prefer all other orders will be taken over the Phone.

Will Call - (will be pre-charged) for your convenience please call ahead to confirm your order is ready.

To obtain Wholesale pricing -   there is a minimum order of 6 pieces per style number and color.

Samples
Samples will be charged at < 6 piece price plus freight fees. Samples may not be returned.

Changing / Canceling an Order
Additions to orders already placed but not yet shipped may be treated as a new order and be billed & shipped separately.  

If the order has already been shipped, you will be charged for shipping the items and will also be responsible for shipping the items back plus be subject to a 20% restocking fee.

Custom Orders
Variance of 5% to 10% from order will be reflected on invoice and accepted.

Pricing, Quantities, Styles, Specifications, Shrinkage and Colors
All prices shown are per piece and are subject to change without notice.

Kidsblanks reserves the right to change or discontinue styles, colors, sizes, or fabrics without notice. Actual colors or merchandise may vary from that shown on our website.

The weight and specifications noted in the pricelist and website are approximate. One should allow a tolerance of between 2% to 7% in specifications and weight. 

Colors will vary by dye lot, we cannot guarantee that the color of each specific order will exactly match any sample you receive or match any garments you previously ordered.

Shrinkage - Cotton shrinks!  Allow for shrinkage when ordering of between 3% - 8% shrinkage even for preshrunk goods. Certain Colors may shrink more than others of the same styles.

Payment & Terms
We accept Visa, MasterCard, American Express, Discover, and COD (Money Order, Cashier, & Company check accepted). Certain orders may require a deposit.  A fee of $25.00 will be charged on all returned checks. COD orders, for any reason delivery are not accepted; freight fees will be charged, which includes freight out and freight in.

Freight & Shipping
Freight charges are based on the total weight of your order and billed on all orders shipped including backorders; freight fees are charged for all backorders.  If shipping to multiple locations, each location will be charged for shipping separately. Shipping from multiple vendor locations, each shipping location will be charged for shipping.  Kidsblanks will not be responsible for lost or delayed orders. Freight fees paid are non-refundable.

Free Freight (on regular prices only and minimum of 6 per size & color) for The Laughing Giraffe® (minimum purchase of $250 - FedEx® Ground only) and Delta Apparel® (minimum purchase of $400 - UPS® Ground only). Continental United States ONLY, Offer excludes Alaska, Hawaii, Puerto Rico, Guam and International purchases.  Items must be in stock - NO BACKORDERS, CUSTOM ORDERS or SPECIAL PRICING. Kidsblanks will not be responsible for lost or delayed orders.

Returns & Exchanges 
All returns & exchanges must have a Return Authorization Number.  All authorized returns & exchanges must be made within (5) days after receiving date and are subject to a 20% restocking fees; original freight fees are non-refundable. Customer is responsible for freight fee of returns.  No returns will be accepted after 30 days with or without a Return Authorization Number; after receiving merchandise.  Unauthorized returns, exchanges, or COD returns will be refused and returned to the customer at the customer's expense. The 20% restocking fee does NOT apply to defective merchandise (See Claims)

Altered, decorated (printed), re-labeled, or washed merchandise are not returnable under any circumstances, even if the merchandise is defective or shipped incorrectly.  It is the customer's responsibility to inspect the merchandise prior to embellishing (printing) or washing. Kidsblanks will not reimburse for any alteration, decoration, or re-labeling costs.

Claims
Claims of shortage, price discrepancies, incorrect merchandise or defective merchandise must be made within (5) days after receiving date.  The 20% restocking fee does NOT apply to defective merchandise.

Damaged shipments must be reported to the respective FedEx/UPS driver.  If possible please submit a photo of the damages via email to Kidsblanks to assist with the claim. Unless the shipment was insured at a greater value than $100 then only $100 or whatever the carrier reimburses may be claimed from Kidsblanks.

Drop shipments:  It is the customer's responsibility to inform their embellishers of the exact style, color, and size they are being sent and to have them checked prior to embellishing.  Kidsblanks cannot and will not be responsible for discrepancies in orders received by parties other than invoiced customer.

In order to receive proper credit/refund, please follow these steps:
Step 1: Call our Claims department 714-966-2396 ext. 304 or email admin@kidsblanks.com with your full name, company name and invoice number.

Step 2: Please state the reason for the return/claim.